FAQ
These frequently asked questions may be helpful if you're having an issue with your account or want to know more about iaskemma.com.
How is Emma different?
Several places offer calculators, budgeting tools, and information. But no one else puts them all together. The iaskemma.com solution is the combination of the tools, education, and organization you need to gain control of your finances. It really is the total financial solution.
Does Emma share account information?
Emma does not share your information and respects our users privacy. We are in the business of helping our members and not selling their information.
How Do I delete an account?
To delete your account your will need to call us at 877.568.6450 or email us at info@iaskemma.com.
Is my information safe? Is Emma a secure website?
Emma is not collecting sensitive information such as bank account information or social security numbers. Your membership payments are handled through a secure 3rd party provider and the members area of our site provides industry-standard encryption to protect your privacy.
I have found a problem, or have a suggestion, who do I contact?
If you ever have any questions or concerns, please do contact our customer service team. Our goal is to make this a great experience for our members and we value your thoughts.
How do I change my password?
Log into account preferences and make your change.
I forgot my username or password, what should I do?
Enter your email address in the forgotten password form. If you continue having trouble accessing your account, please contact us.
How can I change my email address?
Go to account settings and make your changes there.
